Refund Policy

Thank you for considering the Giully Wow Decor store. We understand that making an online purchase can be a daunting task, and we want to ensure that you feel comfortable and confident in your decision to shop with us. As such, we have created a refund policy that is fair, transparent, and designed with your satisfaction in mind.

At Giully, we believe in making the refund process as simple and stress-free as possible. If you are not satisfied with your purchase, please contact us at within 30 days of delivery, and we will be happy to assist you in initiating a return.

We want to ensure that our customers are satisfied with their purchases, which is why we accept returns for any products that are damaged, defective or do not meet your expectations. To initiate a return, contact with your order number and the reason for the return. We will provide you with a return authorization number and instructions for returning the item.

Once we receive the returned item, we will process your refund within 7-10 business days. Refunds will be issued in the original form of payment used for the purchase, and shipping costs are non-refundable.

We understand that sometimes you may need to cancel an order, which is why we allow cancellations within 24 hours of purchase. If you need to cancel an order after 24 hours, we cannot guarantee that the order can be canceled, as it may have already been shipped.

We take great pride in the quality of our products and want to ensure that you are satisfied with your purchase. If for any reason you are not satisfied, please contact us at, and we will do our best to make it right.

At Giully, we believe that transparency and clear communication are essential to building trust with our customers. If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We are always here to help and ensure that your shopping experience with us is a positive one.